When you use our services, you trust us with your information. We take this responsibility seriously and work hard to protect it and give you control.
This Privacy Policy Last Updated: 16-05-2024 explains what information we collect, why we collect it, and how you can update, manage, or delete your information.
Definitions
- Data Fiduciary: Refers to OurJourney Matrimony, the organization responsible for collecting and processing personal data.
- Data Principal: You, the user of the app, whose personal data is being processed.
- Personal Data: Information that identifies or can be used to identify an individual.
Applicability
The DPDP Act applies to the processing of personal data in the following scenarios:
- Processing of Digital Personal Data: This includes data collected in digital form through our app.
- Processing of Non-Digital Data Digitized Subsequently: If we collect data in non-digital form and later digitize it, the DPDP Act still applies.
1. Information We Collect
1.1 Personal Information
- Account Information: When you register for an account, we collect your name, phone number, date of birth, gender, and other relevant information to create and manage your account.
- Profile Information: You may choose to provide additional information such as photos, educational background, occupation, hobbies, and preferences to complete your profile.
- Communication: We collect data related to your interactions with other users, including chats, viewing contact info, show interest/like, and other communication within the app.
1.2 Device Information
- Device Identifiers: We may collect device-specific information such as IP address, device type, operating system, and unique identifiers for analytics and security purposes.
- Location Data: With your consent, we may collect and process your precise or approximate location data in future to provide location-based services.
1.3 Usage Information
- App Usage: We gather data about how you use the OurJourney app, including feature usage, preferences, settings, and interactions to improve user experience and app functionality.
- Analytics: We use analytics tools to collect information such as session duration, pages visited, and user engagement to analyze app performance and make enhancements.
2. Purpose of Data Collection
2.1 Providing Services
- Matchmaking: We use your information to facilitate matchmaking services, suggest potential matches, and personalize recommendations based on your preferences and profile data.
- Communication: Your information enables communication between users, including messages, calls, and notifications related to matches and activities within the app.
2.2 Improving User Experience
- Personalization: We use data to personalize your experience, show relevant content, and improve the accuracy of matchmaking algorithms.
- Analytics: Information collected helps us analyze app usage patterns, identify trends, and optimize features for better performance and user satisfaction.
2.3 Security and Fraud Prevention
- Authentication: Your information is used for account authentication, verification, and security measures to prevent unauthorized access and protect user accounts.
- Fraud Detection: We employ measures to detect and prevent fraudulent activities, spam, and misuse of the platform.
2.4 Legal Compliance
- Compliance: We may use your information to comply with legal obligations, respond to legal requests, investigations, or protect our rights, property, and safety or that of our users.
3. Information Sharing and Disclosure
3.1 Sharing Within OurJourney
- Matching: Your profile information may be shared with potential matches based on compatibility criteria and preferences.
- Communication: Information exchanged during communication within the app is shared between the involved parties.
3.2 Service Providers
- Third-Party Services: We may engage third-party service providers to assist with app development, maintenance, analytics, hosting, customer support, and other services. These providers are bound by confidentiality and data protection agreements.
3.3 Legal Compliance and Safety
- Legal Requests: We may disclose information in response to legal requests, court orders, government inquiries, or as required by law.
- Safety: Information may be shared to protect the safety, rights, and property of users, prevent fraud or harm, and enforce our policies.
3.4 Business Transfers
- Merger or Acquisition: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to this Privacy Policy's terms.
4. Your Choices and Rights
4.1 Account Control
- Access and Update: You can access and update your account information, profile, and preferences within the OurJourney app.
- Data Deletion: We keep your personal info only as long as you use our service and as required by law. When you delete your account, we usually delete or anonymize your info unless we need it for legal compliance, fraud prevention, protecting our app and users, resolving disputes, enforcing agreements, supporting business operations, or improving our services. We keep info to improve services and analyze usage but don't analyze personal characteristics.
4.2 Communication Preferences
- Notifications: You can manage your notification preferences for messages, matches, and other app activities.
- Marketing: You have the option to opt-in or opt-out of promotional communications.
4.3 Location Services
- Location Sharing: You can enable or disable location services on your device or within the app settings.
- Location Data: Withdrawing consent for location data may limit certain app features reliant on location information.
4.4 Data Retention
- Retention Period: We retain your information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
5. Security Measures
5.1 Data Security
- Encryption: We employ industry-standard encryption protocols to protect data transmission and storage.
- Access Control: Access to your information is restricted to authorized personnel and protected by authentication mechanisms.
5.2 User Responsibility
- Security Awareness: Users are encouraged not to share your password, avoid sharing sensitive information publicly, and report any suspicious activities or breaches.
6. Children's Privacy
OurJourney does not knowingly collect or solicit personal information from children under the age of 18. If you believe that a child under 18 has provided us with personal information, please contact us immediately for appropriate action.
7. Changes to Privacy Policy
We reserve the right to update and modify this Privacy Policy periodically without any notice to you. However, users are encouraged to review it periodically for any changes. You will always find the latest version on our Privacy Policy page. Your continued use of the OurJourney app signifies your acceptance of the updated Privacy Policy.
8. Servers
We gather data worldwide and mainly keep it in India and other places. We might move, handle, and store your data outside of your home country to wherever we or our third-party partners work, all to deliver the Services to you. This means that information gathered in India might be sent to other countries for the purposes outlined in this policy. Whenever we move your data, we ensure it's safeguarded, following standard data protection contracts.
9. Sharing of Data
We do not share your personal data with third parties without your consent. However, we may share anonymized and aggregated data for research and statistical purposes.
10. Your Rights
As a data principal, you have the following rights:
- Access: You can request access to your personal data.
- Correction: You can update or correct your data.
- Withdraw Consent: You can withdraw consent for data processing.
- Deletion: You can request deletion of your data.
11. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at appourjourney@gmail.com.
Source: Digital Personal Data Protection Act, 2023